Accessibility Policy

AlphaVets is committed to ensuring that our website is accessible to people with disabilities. We seek to ensure that our website meets Level AA success criteria from the World Wide Web Consortium (W3C) Web Accessibility Initiatives (WAI) Web Content Accessibility Guidelines 2.0 (WCAG 2.0). These guidelines are the internationally recognized benchmark for building accessible websites. The AlphaVets website has been developed using code compliant with W3C standards to display adequately on commonly used browsers and to be compatible with commonly used screen readers.

Pages on our website are being reviewed periodically by our trained staff and automatically with the help of axe: the Accessibility Engine software, to evaluate for compliance to accessibility guidelines. This is an ongoing process to improve the content accessibility of our website and issues that might come up are being taken care of.

Contact Us

Should you have any difficulty accessing the content of this site or have accessibility concerns, please contact using this form or if you would prefer not to use the form, you may email us at sales@alphavets.com.

Accessibility features of this website

Style switcher

If you find the text is too hard to read because of its color, please use the style switcher button available in the upper left side of every page. It will change the texts on our website and its background so that it can be read by people with moderately low vision

Motion Controls

All moving, blinking, scrolling and auto-updating elements on our website have an option to stop them right next to them.

Volume Control

Each video and audio file on our website has its own volume control available at the bottom right side of the media player.

Testimonials

“I am a purchaser for the VA Hospital in Buffalo NY. I’m hoping someone can forward this message to your boss. I just want them to know that I was in contact with Ellie Ciaccia. I had the best experience With a order that had been miss placed, not only was she awesome at fixing the problem asap but she keep in contact with me to make sure that I had received the items. She was wonderful to speak with on the phone and you’re very lucky to have her. Just wanted to give her the shootout she deserves. She is a keeper😊”
Thank You for the great experience that makes my job smooth.

“Dear AlphaVets, I have been dealing with your company for the last few months and have been floored on how good you people are. Julia Colter in your Customer Service Department time and time again has given excellent service. Professional, friendly, and accurate. I deal with multiple locations and there has never been a mix up. For the quality of service has been excellent and I’m very glad Julia is our rep and I look forward to our next slew of orders. I do owe a shout out to her colleague, Ellie Ciaccia, who filled in for Julie on her lunch break. We did three orders to two different locations. All went off without a hitch and it was awesome dealing with her too.”
Paul J. McGann, Purchase Agent, Hudson Valley HCS

“Julia, thank you so much for the quotes today. This company is so efficient and the staff super friendly! It is such a pleasure doing business with AlphaVets, Inc.! I pass the word along of your great customer service, so I hope you see more orders in the future!”
Alan R.